Shipping Policy

We strive to process and ship all orders within 2-3 business days.

Since our products are shipped directly from our facility in China, delivery times may vary depending on your location. Most orders arrive within 2-3 weeks, but please allow extra time for any potential customs delays.

We kindly ask our customers to be aware that any applicable taxes, duties, or customs fees are the responsibility of the recipient. While we do our best to ensure a smooth shipping process, we cannot predict or control these additional charges, as they vary by country.

We’re committed to keeping you updated every step of the way. Once your order ships, you’ll receive tracking information to monitor its progress. If you have any questions or concerns about your shipment, feel free to reach out to us at support@kynova.com.

Thank you for your understanding and patience as your special package makes its way to you!