Here we provide answers to many common questions and issues you may encounter while crocheting.
If you still can't find the answer to your question, don't hesitate to reach out for further support!
Please contact our dedicated support team at support@kynova.com.
- All
- Product Questions
- Shipping & Returns
- Crochet Techniques & Support
Product Questions
Every kit contains: pre-measured cotton yarn, ergonomic crochet hooks, accesory kit (stitch markers, safety eyes, stuffing, tapestry needles), and a QR code linking to video tutorials on our YouTube channel
Yes! Our kits are designed for first-time crocheters. Video tutorials break down each step, and customer support is available for questions.
We focus on functional, whimsical designs like zodiac-themed keychains and festive storage solutions like Easter Egg Basket Set that doubles as home decor
Patterns are exclusive to kit purchasers. Unlock them by scanning the QR code in your kit or visiting our YouTube tutorials
Video tutorials provide clearer guidance for beginners. You can screenshot key steps from our YouTube videos
Absolutely! Our cotton yarn is versatile for dishcloths, coasters, and more. Tag us @kynovacrochet to share your creations!
No – we include hypoallergenic stuffing so you can customize firmness
Beginners: 3-5 hours (small items like zodiac keychains). Advanced: 8-10 hours
Shipping & Returns
Standard shipping:5-7 business days. Track your order via the link in your confirmation email
For hygiene reasons, opened kits cannot be returned. Unopened kits may be returned within 30 days.
Yes! Delivery takes 10-21 business days. Customs fees may apply
Crochet Techniques & Support
Scan the QR code in your kit for a step-by-step video. Pause and replay as needed!
Push the eye post through the crochet fabric, then snap the backing piece on. Watch our Safety Eyes Guide
Beginners often have tension issues. Practice with our free Tension Control Video.
